A emergency call handler has opened up about the heartbreaking reality of their job – and it's made many people reflect on ...

People have been left heartbroken after hearing about the calls 999 handlers receive on an almost daily basis - and it has ...

A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and ...

In one vile 111 call released by the LAS, a caller tells a handler: ‘Don’t get me mad… If I come there I will kill you.’ ...

Emergency call handlers say they "love helping" those in need as they celebrate topping police performance tables. Sussex Police has topped league tables for 999 call response times for the past four ...

New figures from the service revealed that over half of 999 call handlers have faced verbal abuse, threats, or personal ...

A man who bombarded emergency services call handlers with sexually explicit calls during lockdown has been told he faces a substantial prison sentence. Anthony Marsh appeared at Newton Aycliffe ...

Emergency service workers are expecting your call. Many anticipate increased demand for help with the flu and various ...

NHS 999 staff are quitting and suffering burnout caused by the “relentless pressure” of calls, according to new research. Figures obtained by Unison from ambulance services showed high turnover rates ...

Devon and Cornwall Police is urging the public to only call 999 in a genuine emergency during the Christmas period. The force ...