Hotel stays can be ruff. Except when it comes to one Hilton hotel in Milwaukee, Wisconsin, where an 8-month-old miniature Goldendoodle named Millie serves as a “canine concierge” to help greet hotel ...

Just about every hotel brand is trying to target luxury, and Hilton’s no different. Its approach with this move is strengthening relationships with influential travel advisors. Hilton said on Tuesday ...

Elite Island Resorts, a leader in all-inclusive Caribbean vacations, is now making it easier and more attractive than ever for travel agents to book their clients' trips at any of the seven properties ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the Las Vegas Review-Journal reported. MGM Resorts confirmed the end of the ...

Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the line’s top accommodations, the Haven by Norwegian. The concierge desk enables guests and travel agents ...

Big Sky, Mont., is just one example of a market where an influx of luxe hotels has led to spiking demand for hotel concierges. Photo Credit: Zorro Stock Images/Shutterstock.com In an era of AI ...

Being a master communicator or PR pro means being resourceful, tenacious and obsessively good at customer service. Specialized skills like understanding the news cycle and writing great releases are ...