Wendy's is throwing shade at a certain fast food restaurant and helping consumers in the process. One of the biggest complaints McDonald's faces is their ice cream machines are broken. A quick look at ...

McDonald’s soft-serve ice cream tastes good, but as patrons of the fast food chain know, the cold sweet treat is not available almost most of the time because the machines that make them are always ...

Rolling up to a McDonald’s drive-through with dessert on the brain feels promising until the staff announces the dreaded three-word phrase: “Ice cream machine is broken.” That moment has become a rite ...

Ice cream machines at McDonald's famously break frequently. NPR's Scott Simon speaks to journalist Jason Koebler from 404 Media about a new exemption that allows third parties to fix them. Do you ever ...

Editor's note: A previous version of this story stated that the site McBroken.com was owned by Wendy's. It has been updated to reflect that Wendy's is a partner with the website developer. I guess $1 ...

An unlikely theatre for an act in the right-to-repair saga came last year in the form of McDonalds restaurants, whose McFlurry ice cream machines are prone to breakdown. The manufacturer had locked ...

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

David lives in Brooklyn where he's spent more than a decade covering all things edible, including meal kit services, food subscriptions, kitchen tools and cooking tips. David earned his BA from ...