Fishov joins company to establish a dedicated enterprise customer success division NEW YORK & TEL AVIV, Israel--(BUSINESS WIRE)--ThetaRay, a leading provider of AI-powered transaction monitoring ...

Ravishankar will lead GreyOrange’s new Customer Success division focused on elevating the customer experience and driving long-term business value to customers DC Velocity Staff ...

Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...

For your customers to keep coming back and referring their friends to you, you should ensure they have the best experiences possible with your products or services. It’s difficult to achieve this by ...

For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...

Co-Founder and Advisor at FlexTeam and CXO at Liquid, an operating system for agile businesses starting with contracts and global payments. If you’re building a startup, you’re probably wondering how ...

The tech industry has created many new roles over the years, each designed to address specific challenges or opportunities. Chief Revenue Officers (CROs), for example, have proven effective by ...