Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance through automation.

Eliminate repetitive manual work, accelerate resolution times, improve consistency, and deliver a more reliable service with ...

In the fast-evolving landscape of IT service management, the Cloud ITSM Market is emerging as a dominant force, revolutionizing the way organizations handle their IT operations. With the increasing ...

Automate workflows, maintain compliance, and make faster, data-driven decisions in a single, integrated system.

TUI InfoTec GmbH selected BMC Software’s Remedy ITSM suite to improve its existing customer services and overall IT support system. TUI InfoTec’s IT support and services encompass infrastructure ...

Recently, the stock price of Atlassian, a Nasdaq-listed company, surged. This was due to the announcement that it achieved sales of over $3.5 billion (approximately 4.6 trillion KRW) for the 2023 ...

As Monday.com accelerates its expansion into customer relationship management (CRM) and IT service management (ITSM), the platform is increasingly leaning on its partner ecosystem to drive shared ...

“There is a fundamental shift going on in the value that IT presents to the business,” says George Spalding, Executive Vice President, Pink Elephant, “It's now about the business customer who wants to ...

Anyone running an IT department knows it’s critical to ensure IT has the right tools in place to manage operations, projects, services and resources in the most efficient manner possible. Not only ...

BMC Software Inc. ( BMC) bagged twin information technology service management (ITSM) deals earlier this week. The first was a deal with Germany-based TUI InfoTec GmbH, and the second with CITIC ...