Have you ever felt overwhelmed by the constant influx of emails demanding your attention? Wouldn’t it be great if you could build your very own fully automated Ai Email Manager without the need to ...

What if you could reclaim hours of your week with the help of a single tool? Imagine opening your inbox to find it already sorted, prioritized, and even prepped with draft responses—all tailored to ...

Annoyance, frustration, despair: three emotions the majority of people have experienced when trying to locate a vital email that for some reason has disappeared into the mysterious inbox black hole.

Contact management is crucial for businesses as it centralizes and organizes information about customers, partners and suppliers. By maintaining a well-structured contact management system, companies ...

Contact details are the most crucial part of any business, but a business can only reach its goal if all the required information about prospects are in a single place. Contact management software ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

To best leverage your customer relationship management (CRM) system, you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact ...

… management with an online, Wikipedia-like service. In an audience poll at Computerworld‘s Premier 100 IT Leaders Conference this month, 62% of the 163 respondents said their IT departments are ...

Over a third (38%)of large organisations across the UK admit their email management system is in ëcomplete chaosí Over a third (38%)of large organisations across the UK admit their email management ...