Switching phone carriers is never a fun task. Also known as "porting out," this happens when you want to leave your current phone carrier and move your cell phone service to a new one — the term ...

Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing ...

Verizon is on the damage control path as loyalty discounts are being offered to some customers who really threaten to leave the network. These discounts are triggered by initiating the transfer PIN ...