The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, efficiency, and communication of a business by enabling its IT department ...

Freshdesk pricing plans range from $15 per user per month to $99 per user per month, and it also offers a free plan. Freshdesk stands out among the customer service CRM software crowd thanks to its ...

SAN MATEO, Calif., June 11, 2019 /PRNewswire/ -- Freshworks Inc., a global innovator in customer engagement software, announced today that its Freshdesk software has been designated as Customers' ...

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Freshdesk Omni's sleek interface, smart AI tools, and rich integrations combine to create a standout help desk solution that's well worth the investment. The Freshdesk Omni help desk software combines ...

Helpdesk software company Freshdesk, Inc. has changed its name to Freshworks, Inc. The rebranding is designed to emphasize the San Bruno, CA-based company's newer and lesser-known capabilities, which ...

A fast-growing customer support software startup is rebranding as it positions itself to take on a larger share of business technology. A fast-growing customer support software startup is rebranding ...

Today Freshdesk announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of time ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, ...