Crave can exclusively reveal the malaise at the heart of O2 customer support. The mobile network's problems, we have discovered, stem from a peculiar recruitment policy -- namely offering employment ...

An O2 customer has been left baffled after having their account "shut" having seen a phone order wrongly deemend to be FRAUD. O2 has come under fire from a customer who wrote into the Guardian ...

If the wind, rain and snow are somewhat getting you down, it’s possible that the phone in your pocket could help you relieve ...

O2's corporate customer services people were able to solve my problem, but the brand damage had already been done at customer facing retail level. Going back a few years now, I used to say that the ...

O2 new national Wi-Fi network is free of charge, to anyone and everyone, whether they're O2 customers or not. And there isn't even a catch... Richard Trenholm Former Movie and TV Senior Editor Richard ...