In today’s competitive retail environment, delivering a memorable customer experience is vital to the success of any business. Sales associates are at the frontline of customer interaction, and their ...

In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service and ...

Lack of associate assistance, self-checkout lanes, and shelf inventory among rising shopper concerns as satisfaction dips LINCOLNSHIRE, Ill.--(BUSINESS WIRE)--Zebra Technologies Corporation (NASDAQ: ...

Although e-Commerce continues to grow as a retail channel, more than half (58%) of shoppers say online shopping lacks the level of service offered in stores, particularly recommendations and guidance ...

Recent research has indicated that retailers need to balance investments in new technology with a continued emphasis on the human touch. Customers want to use new technologies like mobile push ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Retail workers are the face of the company. They are the people who interact with shoppers and provide a memorable experience. But the unique set of challenges that come with working in retail, ...

Zebra Technologies Corporation, a digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced the findings of its 17th Annual Global Shopper Study.

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...