Atlassian’s IT Service Management platform becomes the latest member in the company’s product portfolio to benefit from its AI offering, Atlassian Intelligence. Atlassian has launched a number of new ...

Expansion of Now Assist into industry solutions for telecom, media, and technology, financial services, the public sector, and more allows organizations to recognize the value of GenAI, fast Now ...

D-Tools has expanded the capabilities of its D-Tools Cloud software to include service management capabilities. Per the company, this upgrade makes it the first end-to-end SaaS platform for systems ...

The Acquisition Broadens the Reach of 4me® and Expands Its Capabilities by Integrating Real-Time Technology Service Status Updates for IT Teams, Service Providers and Customers SANTA BARBARA, CA / ...

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, is adding generative AI, low-code/no-code development, and contextual tooling to the BMC Helix Service Management ...

Automate workflows, maintain compliance, and make faster, data-driven decisions in a single, integrated system.

The functionality developed for version 8.1.4 is part of ClickSoftware's commitment to delivering a platform rather than just a point solution; it extends beyond scheduling, workforce management, and ...