Douglas Grosfield says the decision to sell the services provider business he put his blood, sweat and tears into over the past decade in order to start a new Strategic Service Provider business came ...

When the application service provider model first arrived on the scene a few years ago, many ASP vendors decided to take on the requisite integration work themselves even as many systems integrators ...

The IT and business process industry has fundamentally changed in the digital world, pivoting from value based on labor arbitrage to platforms to produce new value. With that pivot, leadership changes ...

Known for its technology innovation and community leadership, Drexel University has found a way to help other institutions tackle ambitious technology implementations--while creating a "win-win" ...

San Jose, Calif. – Barcelona Design Inc., which emerged in the late 1990s with an unconventional plan for tackling the difficult analog design tool market, has altered its strategy and adopted a more ...

CRN Executive Editor Steve Burke says some vendor channel programs and compensation models favor direct sales and are holding back the Everything-as-a-Service model. There is no greater channel maxim ...

For decades, managed service providers (MSPs) have operated under a model that rewards reactivity instead of reliability.

A new playbook is emerging in India as GCCs and service providers join forces to drive faster innovation, scale and AI transformation. India’s fast-expanding Global Capability Centre (GCC) ecosystem ...

When the Internet burst upon the scene in the early 1990s, the concept of software as a service (SaaS) seemed an idea whose time had come. It got hyped along with everything else about the Internet ...