Misreading churn leads to flawed CLV assumptions. Analyze retention over time and identify the customers that actually drive ...

Teresa Cottam, founder and Chief Analyst at Omnisperience and author ofTelecoms Customer 2035, has issued a ruthless wake-up ...

Enterprises are moving beyond AI hype toward measurable value. Here's how semantics, vertical AI and outcome-driven agents ...

In partnership with Radcom, GSMA Intelligence has launched a new report, Service Assurance Trends in the AI Era, which ...

You finally get traction. Customers sign up, revenue starts trickling in, and for the first time, the business feels real.

Retailers incur significant opportunity costs when the analysis focuses only on known customers. This isn’t a critique of ...

FiscalNote Holdings, Inc. (NYSE: NOTE), the leading provider of AI-driven policy and regulatory intelligence solutions, today announced the successful completion of customer migration from the legacy ...

The new funding will support Dataroid’s international growth and continued development of its AI-powered analytics tools.

Key data and analytics trends in 2026 include decision intelligence, real-time analytics, semantic layers, platform ...

Households are pushing back against rising streaming bills, and media companies are starting to say so out loud.