Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the interoperability challenge by functioning as a universal adapter for AI agents.

AI agents were supposed to be the shiny new heroes of customer experience. In 2026, they’re just as likely to be the reason your CFO cuts the budget and your CIO can’t sleep. But the problem isn’t ...

Polygon Labs unveiled the Open Money Stack, a new modular framework intended to support stablecoin-based payments and streamline cross-border value transfers. The stack, which is expected to launch ...

A woman has died after collapsing and becoming unresponsive in the nightclub ICON, according to the family and club, as Boston Police and the Boston Licensing Board are reviewing the tragic incident.

We didn’t just track DX headlines in 2025 — we traveled to get the context behind them. Here’s what stood up to reality.

A Colorado-based company, Stack Infrastructure, plans to build a new data center in New Albany, Ohio. The new 300,000-square-foot facility will be built next to the company's existing data center.

More than any other time of the year, Christmas is for re-watching our favorites. Every twelve months, families across the world settle in to catch their annual festive viewing, although everyone has ...

Just months after revealing that he was battling a pair of incurable diseases, beloved country music singer/songwriter Joe Ely has died. He was 78. Variety reported Ely died from complications from ...

Johnny Carson’s time as the host of NBC’s “The Tonight Show” is memorialized in the new book “Love Johnny Carson.” Written by Carson aficionado Mark Malkoff, with David Ritz, the book covers Carson’s ...

Too often, businesses treat customer experience (CX) like a one-time initiative—a box to check, a department to fund, or a technology to deploy. But that mindset is one of the biggest barriers to long ...

The stock car racing world's been rocked by the news that former NASCAR driver Greg Biffle and his family were among those killed in a plane crash in North Carolina on Thursday, Dec. 18. Biffle, his ...