Text messages about the credit are now going out to customers. You can click from within the text to claim in the Verizon app, though some say the credit showed up in their Verizon accounts on the web,

Verizon said on Thursday that it would credit $20 to customers affected by the widespread outage that disrupted cellular and data service for over six hours on Wednesday.

A spokesperson later added that the company would give those impacted a $20 account credit through Verizon's app, which on average “covers multiple days of service," and directly contact its business ...