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In 2023, the company introduced My AI, a generative chatbot powered by OpenAI that was pinned by default to the top of users' chat feeds. The assumption was that adopting cutting-edge AI technology ...

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TNO supports organisations with a practical framework and a workshop that tests existing strategies against four possible ...

In spite of headlines that suggest every business should be ploughing vast sums of money into tech innovation, for most IT plays a supporting role ...

Shrinkflation is also subtler than increasing the sale price: consumers react more negatively to overt price rises than to ...

IT leaders share their best tips for getting out of the ‘order taking’ rut and becoming a trusted advisor to the business.