An independent report released by Optus shines a light on a serious issue with our modern mobile-reliant communications systems. (Getty) Most alarmingly, the report shines a light on a serious issue ...

In Indian homes, the kitchen is where life quietly unfolds, morning chai, hurried lunches, late-night reheating. And at the centre of it all sits the gas cylinder, trusted, familiar, rarely questioned ...

SYDNEY - Optus’ management has been sharply criticised in an independent review into September’s fatal emergency call outage, which found that a series of avoidable failures and cultural shortcomings ...

Optus’ decision to outsource its mobile networks and call centres offshore contributed to delays in detecting a fatal Triple Zero outage, and the telecoms group should speed up plans to bring ...

Optus commissioned Dr Kerry Schott to lead the review after hundreds of emergency calls failed to go through during the outage, with two deaths directly linked to the failure. Reacting to the findings ...

The review examined Optus’s September 18 outage that has since been linked to two deaths, and urged the Singaporean-owned company to consider whether an overhaul of its board was needed to improve its ...

An investigation into the Optus triple zero outage has revealed it can take up to a minute for an emergency call to be re-routed over another telco’s network under a process called ‘camp-on’. The ...

Add articles to your saved list and come back to them any time. Optus workers face the sack or financial penalties after an independent review exposed a litany of failures behind September’s deadly ...

The Optus logo is displayed outside a store in Sydney, Australia, on Sep 29, 2025. (File photo: Reuters/Hollie Adams) Singtel-owned Optus, Australia's second-largest telecom services provider, said on ...

[SINGAPORE] An independent review into Optus’ major September outage has uncovered gaps in process, accountability, and escalation and information protocols. The Sep 18 incident when Triple Zero calls ...

The nation's second-largest telco failed to adequately execute a service upgrade on September 18. The misstep has been linked to two deaths. Experienced executive Kerry Schott was tasked with getting ...