D-Tools has expanded the capabilities of its D-Tools Cloud software to include service management capabilities. Per the company, this upgrade makes it the first end-to-end SaaS platform for systems ...

Expansion of Now Assist into industry solutions for telecom, media, and technology, financial services, the public sector, and more allows organizations to recognize the value of GenAI, fast Now ...

New Product Updates, Including Work Model and Workflow Engine, Enable Employees to Work Their Way, Automate Complex Workflows, and Drive Cross-Organizational Alignment The speed at which companies are ...

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, is adding generative AI, low-code/no-code development, and contextual tooling to the BMC Helix Service Management ...

The Acquisition Broadens the Reach of 4me® and Expands Its Capabilities by Integrating Real-Time Technology Service Status Updates for IT Teams, Service Providers and Customers SANTA BARBARA, CA / ...

ST. LOUIS--(BUSINESS WIRE)--FieldRoutes, a ServiceTitan company, and a leading cloud-based and mobile SaaS provider for field service businesses, today announced the launch of its new Bundles feature ...

TYSONS, Va.--(BUSINESS WIRE)--DXC Technology (NYSE: DXC) today announced the acquisition of Syscom, a leading ServiceNow partner, to extend the reach and scale of its security operations and service ...

Automate workflows, maintain compliance, and make faster, data-driven decisions in a single, integrated system.

The functionality developed for version 8.1.4 is part of ClickSoftware's commitment to delivering a platform rather than just a point solution; it extends beyond scheduling, workforce management, and ...

OverIT, a leading provider of Field Service Management (FSM) software solutions, has added mobile redlining GIS capability to its industry leading platform to enable field technicians to work more ...