Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

IT service segment revenue grows 1.4% QoQ CC and 1.2% in reported termsOperating margin at 17.6%; Expands 0.9% sequentially ...

Agentic AI is arriving faster than governance, faster than marketing and, in many ways, faster than our language. Here's what ...

CAIRO is the latest innovation in Crexendo's expanding portfolio of AI-enhanced cloud communications solutions, reinforcing the company's commitment to delivering intelligent, secure, and scalable ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Today is Microsoft' 2026 Patch Tuesday with security updates for 114 flaws, including one actively exploited and two publicly ...

The company envisions Slackbot as a personalized work agent for getting things done and synthesizing institutional wisdom.

SmartAgent by Equature automates routine public safety calls, captures structured data, and keeps dispatchers focused ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

Agentic AI used to augment human contact center agents may lead to new and improved customer service delivery.

New AI agents for Retail, Healthcare, CFO organizations, Government, Legal Services, and Banking debut alongside CES, JP Morgan Healthcare, and NRF SAN FRANCISCO, CALIFORNIA / ACCESS Newswire / ...

Enterprise AI adoption surged in 2025, but scaling still lags. Explore 7 key enterprise AI adoption trends shaping 2026.