Offutt Air Force Base posted a training exercise notice on Facebook. The exercise began Sunday at Offutt Air Force Base and ...

Financial incentives, better training and unified company culture are among the tools companies are using to enhance the ...

UK: The first apprentice drivers for open access operator Lumo's London to Stirling service have completed training ahead of ...

SOMERSET COUNTY, NJ — Residents across Somerset County, particularly in and around Bedminster, may notice increased law enforcement activity next week as federal and local agencies conduct scheduled ...

The Federal Communications Commission wants to bring customer service back to the U.S. The agency proposed new rules Thursday that could require phone, internet and cable companies to disclose a ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of ...

Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

WASHINGTON COURT HOUSE, Ohio — Fayette County Public Health (FCPH) recently conducted a series of staff training exercises focused on administrative emergency preparedness and customer service, ...