Patient characteristics associated with increased difficulty included personality disorders (relative risk [RR] 2.2, 95% CI 1 ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

With the penny going away, what should you do with the ones in your coin jar? Ex-Defense chief Panetta says he doesn’t ‘think there’s any question’ second strike was war crime 'National Lampoon' star ...

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

Whether Konnor Griffin should be the Pittsburgh Pirates' shortstop on opening day next year depends on who you ask. Some talent evaluators believe Griffin, who will still be 19 when next season begins ...

The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, cutting-edge solutions, and a people-first approach. NEW YORK, NY / ACCESS ...

Nov 21 (Reuters) - Design software company Figma (FIG.N), opens new tab was hit with a proposed class action in California federal court on Friday for allegedly misusing its customers' designs to ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Facing Denzel cold? Yeah, terrifying. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. I came into the screen test and he just didn’t say one ...

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently attended Nexstar Network’s flagship Technical Training Program—a globally ...

Efficiency often takes center stage in call centers – it’s a natural area of focus. But, that means that a fundamental human skill can sometimes be overlooked: Active listening. The ability of an ...