It’s the world’s biggest sporting event, but Australian viewers have been missing out. Now there’s a solution for some lucky fans. A new channel that will livestream Seven’s coverage will be available ...

Optus commissioned Dr Kerry Schott to lead the review after hundreds of emergency calls failed to go through during the outage, with two deaths directly linked to the failure. Reacting to the findings ...

Optus’ decision to outsource its mobile networks and call centres offshore contributed to delays in detecting a fatal Triple Zero outage, and the telecoms group should speed up plans to bring ...

Add articles to your saved list and come back to them any time. Optus workers face the sack or financial penalties after an independent review exposed a litany of failures behind September’s deadly ...

An independent review of an outage of Optus’ emergency call network in September suggested shifting call centre operations outside of Australia contributed to delays in responding to failures in its ...

[SINGAPORE] An independent review into Optus’ major September outage has uncovered gaps in process, accountability, and escalation and information protocols. The Sep 18 incident when Triple Zero calls ...

The review examined Optus’s September 18 outage that has since been linked to two deaths, and urged the Singaporean-owned company to consider whether an overhaul of its board was needed to improve its ...

An independent report released by Optus shines a light on a serious issue with our modern mobile-reliant communications systems. (Getty) Most alarmingly, the report shines a light on a serious issue ...

As a former claims handler and fraud investigator, Jason Metz has worked on a multitude of complex and multifaceted claims. The insurance industry can be seemingly opaque, and Jason enjoys breaking ...

Liz Manning has researched, written, and edited trading, investing, and personal finance content for years, following her time working in institutional sales, commercial banking, retail investing, ...