After a holiday season of decent gains, retailers expect more of the same in 2026 with most facets of the economy seen ...

AI and innovation — from humanoid robots to agents — dominated the conversation at the National Retail Federation's Big Show ...

The supermarket chain joins the first wave of Australian Gemini CX users. Woolworths Group, Australia’s largest supermarket ...

Responsible for overseeing daily retail store operations in the absence of the store manager, ensuring the store meets sales, ...

Retailers and tech companies are empowering AI agents to make independent decisions, with major announcements expected at the ...

From entertainment-led flagships to hyper-localized experiences and old-school clienteling, industry insiders share how ...

Target has implemented a new customer service initiative, called the “10-4” program, that requires employees to acknowledge customers who come within 10 feet of them. Under the new policy, Target ...

More than 1.4 million people are employed in Australian retail and fast food businesses. Sadly, it's not always a happy or safe place to work. A union survey of more than 4,600 frontline workers found ...

Starbucks (NASDAQ:SBUX) is rolling out a major hiring initiative to add at least one full-time assistant store manager at almost every company-operated location across the U.S. and Canada by the end ...