Many Verizon Wireless customers saw an "SOS" icon on their phones Wednesday, meaning their access to make calls was limited ...

Verizon Communications said Thursday that customers who were affected by Wednesday's cell service outage can redeem a $20 account credit through their Verizon account.

Down for 10 hours and what do customers get from it? This is why the Verizon network went down, and how the company has ...

We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities ...

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as ...

Verizon's service is now recovering following a major outage which left many users reporting no service and seeing an SOS ...

Verizon’s website says affected customers will receive a text message alerting them that their $20 is available, and once it ...

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

Lee McKnight, a professor in the School of Information Studies at Syracuse University, said that 5G networks increasingly run on hundreds of cloud services - along with cell towers and fiber wires - ...

Following a seven-hour network outage, Verizon will offer impacted customers a $20 credit, the company confirmed to USA TODAY ...

Verizon says a software problem caused the glitch and it is conducting a postmortem, but experts say outages are "a fact of ...