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Unable to open the transfer sent to me (Unzip) Why is there no sound/picture on my video? What to do if the recipient did not receive the download email The download speed is slow How to conduct your …

May 20, 2025 · Check the size of your transfer against your upload speed to see if the upload is indeed taking longer than expected. You can use an online upload time calculator, like this one.

Apr 9, 2025 · Below we've made a handy graphic with instructions on how to send your transfer in a web browser: Before you click the Transfer button, it is also helpful to know the difference between an …

Nov 12, 2025 · When sending a link transfer from a WeTransfer account, we send a confirmation email so that you know with confidence if and when someone has downloaded your files.

Apr 8, 2025 · How do I download a transfer? Click the button that says Get your files or directly the download link in the email you received. You will then be redirected to a download page on our website.

Jul 4, 2025 · Transfers sent, requested, and received by any members show up in the admin's transfer overview panel. Members can only see and manage the transfers they individually sent and …