CMDB CI Class Models: A ServiceNow Store app that adds class models that extend the base CMDB class hierarchy. This includes class descriptions, identification rules, identifier entries, and dependent …

Jun 24, 2025 · This document outlines a recommended best practice for implementing and populating your ServiceNow Configuration Management Database (CMDB), specifically addressing the common …

Aug 6, 2025 · This article covers everything you need to know about the ServiceNow Configuration Management Database (CMDB), including core components, functionality, implementation best …

Mar 31, 2025 · The CMDB ServiceNow is more than just a database—it’s a strategic tool that brings order to the complexity of IT environments. By understanding its components, features, and benefits, …

In this guide, you’ll find practical advice on how to design and deploy your Con-figuration Management Database (CMDB). We’ll cover overall design principles, specific implementation steps, and best …

CSDM 3.0 White Paper Common Service Data Model This White Paper provides ServiceNow best practice guidance on service-related definitions and service modeling within the CMDB.

Sep 23, 2024 · By following the CSDM data model, you ensure that foundational data required by your ServiceNow application is correctly mapped to the appropriate CMDB tables. But how does …

Jul 17, 2025 · Learn everything about the Common Service Data Model (CSDM) from ServiceNow and how to start implementing it in your company.

Get a holistic view of your operations footprint across on-premises data centers and the cloud. Map the relationships between IT components and business services in dynamic environments. Track …

Jun 12, 2024 · The CMDB hierarchy in ServiceNow organizes configuration items into a structured framework, categorizing them based on their characteristics and relationships. This enables …