Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

CU provides utility service for residential, industrial and commercial construction projects. Let us know your construction plans so CU can provide the service when you need it.

City Utilities proudly offers 5 utility services to the Springfield community. Additionally, we offer a robust tree management program to help ensure your safety, preserve the health of your trees, and …

City Utilities of Springfield (CU) is a progressive, community-owned utility serving 320 square miles in southwest Missouri since 1945 with electricity, natural gas, water, broadband, and public …

Jan 3, 2025 · The new plan meets this goal by positioning the utility to generate at least 80% of the power needed locally over the next 20 years. This will help maintain system reliability and keep costs …

Dec 5, 2025 · Project SHARE provides emergency utility assistance for Springfield-area residents facing financial hardship. All donations stay local, directly supporting CU customers facing disconnect, …

Under the Lead and Copper Rule Revisions (LCRR), City Utilities is required to publish a map of all water service lines, including both utility-owned and customer-owned.

City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations.

Nov 3, 2025 · Call (417) 863-9000 to speak with a member of the CU Customer Service team and make arrangements to avoid being disconnected from utility services. City Utilities remains committed to …

Our Developer Services team offers a wide array of services relating to the construction of new utility connections. Our goal is to ensure timely communications and provide our expertise to help guide …