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#shorts Os princípios da ITIL são simplesmente poderosos e muita gente ignora porque “não cai na prova”. Mas na prática? Eles servem pra QUALQUER área, empresa e processo. Progredir iterativamente, começar de onde está, evitar desperdício… isso muda TUDO no dia a dia! 🔗 Acesse agora e explore o conhecimento na PMG: https://www ...
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